At WiseWealth, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable data protection regulations.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our services.
1. Information We Collect
WiseWealth collects information that falls into the following categories:
1.1 Personal Information
We may collect personal data that you voluntarily provide when filling out forms on our website, including:
Full Name
Email Address
Contact Number (if provided)
Any details submitted through contact forms
1.2 Non-Personal and Technical Data
We automatically collect certain non-personal information to enhance user experience, including:
IP Address
Browser type and version
Device information (e.g., operating system, screen resolution)
Website usage statistics through cookies and analytics tools
1.3 Communication Data
If you contact us via email or fill out a contact form, we may retain communication records to respond to your inquiry.
2. How We Use Your Information
We collect and process your data for the following purposes:
To provide educational resources and improve website functionality.
To respond to inquiries submitted through our website.
To enhance user experience by analyzing website performance.
To comply with legal obligations under South African law.
WiseWealth does not offer financial services, investment advice, or personalized financial consulting. We strictly provide general educational content related to financial literacy and planning awareness.
3. Legal Basis for Processing Data
WiseWealth processes personal data based on:
User Consent – When you voluntarily submit data via forms.
Legitimate Interest – To improve user experience and website security.
Legal Compliance – When required by law for data retention or reporting purposes.
You may withdraw your consent at any time by contacting us.
4. Data Protection and Security
We take data security seriously and implement measures to protect user information, including:
SSL encryption to ensure secure data transmission.
Access restrictions to prevent unauthorized access to stored information.
Secure storage practices to safeguard collected data.
While we strive to protect your information, no website can guarantee absolute security. Users are encouraged to exercise caution when sharing information online.
5. Data Sharing and Third-Party Services
We do not sell, rent, or trade personal data. However, we may share information with:
Service Providers: Third-party vendors assisting in website hosting, analytics, and maintenance.
Legal Authorities: When required by law or regulatory obligations.
All third-party service providers are required to handle data in compliance with South African data protection laws.
6. Data Retention Policy
We retain personal data only for as long as necessary for the outlined purposes:
Contact Form Submissions: Retained for up to 12 months to address user inquiries.
Website Analytics Data: Stored for up to 24 months for statistical analysis.
Legal Compliance Data: Retained as required by applicable regulations.
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights Under POPIA
Users have the right to:
Access Information – Request a copy of personal data held by WiseWealth.
Correction Requests – Request updates or modifications to inaccurate data.
Data Deletion – Request removal of personal data unless retention is required by law.
Processing Restrictions – Request limitations on how your data is processed.
Objection to Processing – Opt out of certain data usage, such as marketing communications.
To exercise these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
We use cookies to improve website performance and enhance user experience. Cookies allow us to:
Understand how users interact with our content.
Identify areas for improvement.
Ensure website functionality.
Users may disable cookies through browser settings. For more details, please refer to our [Cookie Policy].
9. Children's Privacy
WiseWealth is intended for individuals aged 18 and older. We do not knowingly collect data from individuals under this age. If we become aware of such data collection, we will take immediate steps to delete it.
Parents or guardians who believe their child has provided personal data can contact us for removal.
10. Third-Party Links
Our website may contain links to third-party websites. WiseWealth is not responsible for external privacy practices and encourages users to review third-party privacy policies before providing personal data.
11. Updates to This Privacy Policy
WiseWealth reserves the right to update this Privacy Policy. Any changes will be posted on this page with a revised effective date. Users are encouraged to review this policy periodically.
If required by law, we will notify users of significant changes via email or website notifications.
12. Contact Information
For privacy-related inquiries or data access requests, you can contact us at:
WiseWealth
Address: 19 Boston St, Lingen, Cape Town, 7530, South Africa
Phone: +27 61 471 3335
Email: [email protected]